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Privacy Policy

Last updated: October 29, 2026

Our Commitment to Your Privacy

At PassionSeed Company Limited ("we," "our," or "us"), we are committed to protecting the privacy and security of our users, especially students. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Passion Seed ("the Service").

Student Privacy First

We comply with educational privacy laws and prioritize student data protection above all else.

Secure by Design

We implement industry-standard security measures to protect your personal information.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, school affiliation, role (student/teacher/admin)
  • Profile Information: Optional profile picture, bio, learning preferences
  • Educational Content: Learning progress, completed assignments, reflections, and assessments
  • Communication Data: Messages within the platform, feedback, and support requests

Technical Information

  • Device information (type, operating system, browser)
  • IP address and general location information
  • Usage data (pages visited, time spent, features used)
  • Performance and error logs

Educational Records

  • Learning map progress and completion status
  • Assessment scores and feedback
  • Reflection entries and goal-setting data
  • Team project contributions and collaboration data

2. How We Use Your Information

We use the collected information for the following purposes:

  • Educational Services: Provide personalized learning experiences and track academic progress
  • Platform Operation: Maintain, improve, and secure the Service
  • Communication: Send important updates, notifications, and support responses
  • Analytics: Understand usage patterns to improve educational outcomes (anonymized data only)
  • Compliance: Meet legal and regulatory requirements

Student Data: We never use student personal information for advertising or commercial purposes unrelated to education.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

Within Educational Context:

  • Teachers can view their students' progress and work
  • School administrators can access classroom and student data for their institution
  • Team members can see shared project work and collaboration

Service Providers:

  • Trusted third-party services that help us operate the platform (hosting, analytics, support)
  • All service providers must comply with strict data protection agreements

Legal Requirements:

  • When required by law, court order, or government request
  • To protect the safety and security of our users and platform

4. Data Retention

We retain your information only as long as necessary for educational purposes:

  • Student Records: Retained during enrollment and for a reasonable period after graduation or transfer
  • Account Data: Deleted within 30 days of account closure request
  • Technical Data: Anonymized after 12 months for platform improvement
  • Legal Compliance: Some data may be retained longer if required by law

5. Data Security

We implement comprehensive security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict authentication and authorization protocols
  • Regular Audits: Security assessments and vulnerability testing
  • Staff Training: All employees receive data protection training
  • Incident Response: Procedures for handling any security incidents

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to educational record requirements)
  • Data Portability: Request your data in a machine-readable format
  • Opt-Out: Unsubscribe from non-essential communications

For students under 18, these requests may require parental consent or school authorization.

7. Children's Privacy (COPPA Compliance)

We take special care to protect children's privacy:

  • We do not knowingly collect personal information from children under 13 without school consent
  • Schools act as agents for parents in providing consent for educational services
  • Children's data is never used for non-educational purposes
  • Parents can request access to their child's information through the school

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable privacy laws and that your information receives adequate protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to users and schools in advance. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: seedpassion@gmail.com
  • Company: PassionSeed Company Limited
  • Address: 135/4 Patak Street, Karon, Phuket 83100, Thailand
  • Data Protection Officer: Available upon request

We are committed to resolving any privacy concerns you may have and will respond to your inquiries within 30 days.